Which WordPress chatbot?

An overview of the free chatbots:

  • Tidio
  • MobileMonkey
  • Flow XO
  • Landbot.io

What is a WordPress chatbot?

A WordPress chatbot is an assistant that communicates with your website visitors via text messages. It integrates with your WordPress website and helps you get closer to your customers.

Such a bot is an automated communication system and can be used passively as support on your website after a single setup.

Also to discover : What was the first chatbot in history?

Why do you need a WordPress chatbot?

There are enough reasons to use chatbots.

He helps win customers by taking one step towards shy customers.

You may like : How to create a chatbot in python?

It also helps to get rid of routine tasks and thus relieve your own customer support.

In addition, chatbots are a cost-effective option provide you with 24/7 support on your WordPress website.

Difference chatbot and live chat

response quality

A live chat agent can answer any questions related to their business and prove helpful to customers. This is missing from a chatbot.

He cannot think outside the box. Only pre-programmed information can be processed and returned.

This means that all questions have to be contextual. The ability of chatbots to answer questions is therefore limited.

costs

One of the biggest advantages of chatbots, on the other hand, is the ability to work without human help.

Chatbots can chat for several hours without human help — saving you time, money and energy.

Tidio

Tidio easily allows you to create a WordPress Set up chatbot.

The whole thing looks like this on your website. The message can, of course, be customized.

Just download the WordPress plugin here and the WordPress chatbot is ready.

The WordPress chatbot Tidio can also be linked to Facebook Messenger.

The free version is designed for 3 users. It also includes unlimited chat with 100 visitors per month using the WordPress chatbot.

Live chat with the 3 users is unlimited .

Tidio also has a desktop version and an app for the smartphone.

The chatbot can be customized on Tidio’s website, and the whole thing is very easy to drag and drop.

Tidio offers you the following actions for the chatbot:

mobileMonkey

MobileMonkey enables companies get in touch with future customers via Facebook Messenger through chatbots.

As soon as a customer opens your website, the whole thing would look like this:

However, there are also visitors who do not have a Facebook account or are more careful about how they log in with their Facebook profile. Therefore, MobileMonkey supports 3 options:

  • Both Facebook Messenger and Webchat
  • Facebook Messenger
  • Only Webchat

With the first option, MobileMonkey finds out if the visitor has a Facebook account. If so, it immediately shows: Sign in as a name. If not, he’ll use normal web chat.

Now you can simply select “Only support web chat”. This also allows the whole thing to be completely separated from Facebook. However, you still need a Facebook page to set up MobileMonkey.

On the website, it will then look like this off:

The free version of MobileMonkey includes sending 1000 messages per month. That should definitely be enough for smaller websites.

In addition, the free version can be installed on an infinite number of WordPress websites. It’s even possible to set up this bot for free on your Facebook page.

To install the MobileMonkey, simply download the WordPress plugin here and the installation is complete.

A Facebook login is required to set up, and then you have to tell the chatbot when to do something.

The chatbot on my WordPress site opens first with a quick welcome message.

MobileMonkey cannot adjust the chatbot’s blue color.

After the icon is clicked, the chat window opens with another message.

There’s a lot of them here features are available.

  • Question (the answer expected)
  • image
  • video
  • text
  • gallery
  • attachment/file
  • gif
  • write animation

And depending on the answer you click, different paths can follow.

Flow XO

With Flow XO, you can quickly and easily create incredible chatbots. These allow you to communicate and interact with your customers across a variety of different WordPress websites, applications and social media platforms.

Flow XO supports Facebook Messenger, Slack, Telegram, Twilio SMS and a simple web application. I chose the simple web application.

What can the free version do?

With Flow XO, the free version gives you 500 interactions per month and chat data storage of just 2 weeks.

In addition, a maximum of 5 bots may be active simultaneously.

500 interactions should be more leeway than the 1000 messages MobileMonkey offers.

Installing on your WordPress site is easy . You whitelist your domain first so website visitors can’t use your chatbot on their WordPress site.

You then copy the link and paste it before the day. Done!

In the image below, you can see what the chatbot can look like on your WordPress site.

In my opinion, the advantage of the Flow XO chatbot is that the welcome text comes later and not directly.

But I think that can be a matter of taste. Flow XO does not set this, but with MobileMonkey chatbot only with the premium option.

The chatbot’s theme color can be chosen by yourself. In this example, it’s blue.

The text in the header where chatbot is located can be adjusted as desired.

With Flow XO chatbot, the window goes over the full page height by default and overlaps the website. However, this can also be set in the settings.

You can specify the height either in pixels or in percent, but this applies to all devices.

This is a disadvantage for me compared to MobileMonkey, where chatbots are displayed in full screen mode on mobile devices.

Flow XO offers you the following features:

  • Question (the answer is expected)
  • Image
  • Video
  • Text
  • Card (appendix/file)
  • Start live chat
  • Wait
  • Office connection
  • over 100 more functions

The live chat feature of Flow XO allows you to take over an existing conversation. MobileMonkey does not have this option in the free version.

Landbot.io

Landbot.io is a chatbot that shines mainly due to its simple user interface.

With simple lines, Landbot.io makes it easy for users to create chatbots.

What can the free version do?

In the free version, Landbot.io offers you 100 chats, as well as 30 blocks per bot.

In addition, you get the option to take calls from your bot and send you notifications.

Landbot.io is the easiest chatbot to set up after Tidio.

All you need is an email and password and you’re ready to go.

Landbot.io offers you 4 ways to embed:

Landbot.io offers you many templates as a basis. These are in English, can, however, be translated during customization.

This saves you a lot of time.

On the website, the bot looks as follows in the minimized version:

And in the maximized version, as follows:

Conclusion

The bots mentioned above all have their raison d’être.

If you want a quick setup and don’t have much time, you should go to Tidio or Landbot.io.

Someone who wants a lot of features, such as connecting to Outlook or Google Sheets, should definitely use Flow XO.

And for whom basic functions are enough, might want to add Facebook Messenger to a web bot and have no problem connecting the chatbot to Facebook should use MobileMonkey.

Anyone of you is using HubSpot is pretty sure to be of interest to HubSpot’s WordPress plugin. This can also be used to create a chat bot.

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