Remote Surveillance Officer: A Security Business

Security is now a sector that employs. Have you thought about becoming a remote surveillance agent? If you are considering training, find out in our article the specificities of this profession, how to train yourself in it and all the skills required to become a remote surveillance agent.

Article Plan

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  • Remote Surveillance Officer: Specific Missions
    • Observation in the Service of Security and the Common Good
    • Security, Remote Surveillance and Intrusion
  • The Qualifications and Competencies of a Remote Surveillance Officer
    • Reliability: All sides
    • Coping with any situation
    • Security: also know how to reassure clients
  • Training and education in security
  • Salary of a remote surveillance officer

Remote Surveillance Officer: Missions

A monitoring officer is not a surveillance officer: the nuance is to be made so as not to confuse the missions attached to each trade. If a surveillance officer works face-to-face at a location while staying roaming, the monitoring officer works in a monitoring centrespecific .

Its main mission is to ensure the safety of people but also of property and places. The monitoring officer, as the title indicates, scans surveillance screens that retransmit images from various remote surveillance cameras integrated into a local, locally specific system.

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Observation in the service of security and the common good

A monitoring agent scans all the alarm signals they receive on a computer. In the case of actions or transactions as suspicious, he intervenes by advising clients. It can be false manipulation, just as it can be a malicious intrusion into a protected place.

In the event of an intrusion, the monitoring officer is required to intervene. Its goal is to scare away people affected by an alert, while continuing to monitor the site. Individuals must be able to understand that the site is under remote monitoring and thus abandon their intrusion project.

Security, remote monitoring and break-in

In the event of a break-in, and this may happen despite the presence of a remote surveillance system and the surveillance officer, the officer must then call the law enforcement (e.g. police patrol) if intervention was required.

The The missions of the remote surveillance officer therefore do not stop at the simple control of remote monitoring screens and prevention. Typically, in the event of a break-in, the monitoring officer is required to make a handrail statement thereafter. It is for him to record the facts and report them, but does not file a complaint.

Qualifications and Competencies of a Remote Surveillance Officer

In the security environment, many skills and qualities are required. Indeed, it is not a matter of taking the safety of people and property lightly. Training is often necessary in order to measure the qualities required , as well as the reality of the profession of a remote surveillance officer.

Reliability: safety on all sides

Reliability is obviously a major asset when you want to become a remote surveillance officer. To have an excellent sense of observation is required. Any abnormal information arriving on its remote monitoring transmission screen must be able to be interpreted at its fair value.

Signals of suspicious activity must be identified, analyzed and action must be taken. It is then for the monitoring officer to react at the right time, with the right attitude. For this, exemplary responsiveness is required, as well as rigor and a certain moral sense.

Coping with any situation

Knowing how to keep your cool is paramount if you are considering becoming an agent or operator of a remote surveillance system. Whether it is an intrusion or a fire, the remote monitoring operator must act appropriately by following a specific protocol, while keeping the ideas clear. Any situation and any level of stress must be able to be contained and managed by the operator. This attitude is also necessary in prevention as it is in safety intervention.

Computer skills are required to become a remote monitoring system operator. Being comfortable in IT is a quality that cannot be ruled out in the field of security.

Security: also know how to reassure customers

The client of a remote monitoring operator must be reassured at the time of hiring his telemonitoring system operator. His skills are therefore located in know-how, know-how and know-how .

A keen sense of listening and relational is necessary, as well as simple common sense, to react to a flaw of safety in the right place, at the right time and in the right way.

Training and studies in security

In order to become a telemonitoring agent or operator and hold a permanent position, professional training is required. If you do not want to follow the path of vocational training, the CAP Prevention and Safety Officer exists.

Following this PAC (Certificate of Professional Fitness) gives rise to the issuance of a certificate or title of supervisor or prevention and safety officer. You will learn in training the use and management of a remote monitoring system.

Remuneration of a remote surveillance officer

With regard to the salary of a remote security and remote surveillance agent or operator, a career start is around 52,000 euros annually. An experienced employee can earn more than 100,000 euros gross annually for his employment.

Do you want to become a remote surveillance agent by integrating a training course ? Learn about this security business and become an operator of a reliable remote monitoring system.