How to find a PUK code?

You’ve set up a PIN code on your smartphone and here it’s blocked because of three unsuccessful unlocking tests? If you are asked for your PUK code and you have no idea where you can find it, you are in the right place. We explain what a PUK code is and how to find it.

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Article plan

  • What is PUK code?
  • Where to find your PUK code
  • How to retrieve your PUK code
    • Call the operator customer service
  • Enter your PUK code and reuse your mobile
  • Use a PIN or not?

What is PUK code?

When you buy a mobile phone and smartphone, the SIM card you receive during your subscription can be protected by a code that has 4 to 6 digits. At the time of unlocking your SIM card, if you dial a fake PIN three times , your SIM card will crash automatically. You are then unable to use your smartphone.

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In order to unlock your SIM card and use your smartphone normally, you are asked for a PUK code. But what exactly is it? What is PUK code ? Where is it possible to recover it? How to unlock your SIM card? We explain everything here.

The PIN code, first of all, protects your smartphone from malicious intrusion. In case of loss or theft of your phone, you can be assured that if your phone is protected by PIN code, the thief will not have access to your data and will not be able to use the smartphone, unless of course he knows your PIN or PUK code.

Where to find its PUK code

It may happen that you block your smartphone yourself after mishandling. Following this, you are asked for your PUK code. The PUK code is actually a key to unlocking the PIN code.

A PUK code is composed of 8 digits. It can be found on the mail that is sent with your SIM card, or, in many cases, on the back of the plastic card on which the SIM card was attached. Unfortunately, many people get rid of this kind of plastic holder by receiving their SIM card.

We advise you to keep it warm in a safe place. Indeed, today, you are quickly lost when you can no longer use your smartphone.

Rest assured, it is still possible to recover its PUK code even in case you got rid of your original plastic card.

How retrieve PUK code

To be able to find your PUK code and unlock your mobile, don’t worry, here is our tutorial. There is a PUK code per SIM card. This PUK code is unique. You can find it on the mobile phone contract you have subscribed to with your operator. Normally, the PUK code appears right next to the IMEI code of your mobile phone and phone number.

If you also do not have access to this paper, be aware that many personal information is dematerialized and that you can access it via the customer area made available by your mobile operator.

Log in to your customer area with your credentials and you will have access to a troubleshooting section or a mobile phone support section . You can also have access to a FAQ page to find your PUK code on your operator’s website. Each operator provisioned a subscriber space where you should be able to find your PUK code.

Call Operator Customer Service

One last solution, if you really can’t find your PUK code on your subscriber space for some reason, is to use a special number. By calling your carrier’s customer service, you can request your PUK code. This service can be charged , depending on the operator with whom you have subscribed to your mobile phone subscription.

Ask your carrier: Bouygues, Free, SFR, Orange… All have their customer support and a hotline to call in case they have any problem with your mobile. When you have customer service from your mobile operator, you will be asked for some information personal information in order to verify your identity. This is normal, and allows you to protect your data as well as your phone.

Enter your PUK code and reuse your mobile

You finally have the sesame, you have recovered your PUK code. With your mobile phone and SIM card, you just have to enter it when requested . This will have the immediate effect of unlocking your SIM card. You can then reuse your mobile with ease.

One tip : keep with you all the administrative information that is provided to you at the time of any subscription. This can avoid long and perilous steps, stress, and extra costs.

Use a PIN or not?

Because today, it becomes essential to have access to your mobile in all circumstances, be careful not to let your belongings and papers hang out. However, some mobile phone users decide not to protect their smartphone with PIN code, as they feel that the risk of error, loss or theft is low.

The PIN code is used to start mobile and should in theory be changed. Often operators and manufacturers implement a basic PIN, which is either 0000 or 1234 . You are then encouraged to change it to a secure, personal, 4-digit code to unlock your smartphone personally.

Remember, because this is often the reason why the 3 unlock attempts are unsuccessful. Depending on the operator, you are entitled to 3 attempts or 5 attempts to unlock. As a result of too many attempts, The SIM card is automatically blocked, so be sure of yourself before choosing your PIN code.

It is always advisable to protect your data and mobile, so as not to end up with big problems such as security vulnerabilities in an email account, a banking application, etc.

Protect your mobile phone with a PIN code: you don’t lose anything on the exchange and you feel safer. It is better to unlock your phone often than not to be able to use it at all. If in doubt, always have with you your PUK code or the customer service number of your carrier.

In many cases, this kind of disagreement comes when we need it least. Because many mobile users use their smartphones to keep their entire lives there, it is of course essential to preserve this personal data as much as possible.

The SIM card is automatically blocked, so be sure of yourself before choosing your PIN code.

It is always advisable to protect your data and mobile, so as not to end up with big problems such as security vulnerabilities in an email account, a banking application, etc.

Protect your mobile phone with a PIN code: you don’t lose anything on the exchange and you feel safer. It is better to unlock your phone often than not to be able to use it at all. If in doubt, always have with you your PUK code or the customer service number of your carrier.

In many cases, this kind of disagreement comes when we need it least. Because many mobile users use their smartphones to keep their entire lives there, it is of course essential to preserve this personal data as much as

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