Hosting support is really going down the tubes. Forget ebay and forget the big players.
kevin quinn - hosty.net
Hosting support is going right down the tubes. This is because the cost of hosting is becoming so cheap. The fine line between cost and profit is getting very narrow and hosting providers are finding it harder to make profits when they need to spend time supporting their clients.
Hosting providers that are just starting out tend to look towards Ebay as a starting place however it is latent with beginners. Price ranges for hosting on ebay are now under 10.00 dollars per YEAR. The cost of the server space and allocation of bandwidth on the box is not super cheap if you have the required dedicated server.
If a person selling hosting for has to answer even one support request in that one year period they are pushing not becoming profitable.
Sites such as Hosty.Net are a more realistic approach to people in need of low cost hosting. Small hosting providers that charge a fair yet small monthly fee typically provide better support. Companies such as Hosty.Net are concerned with keeping clients happy.
Typically you will find better support options. Hosty.Net offers 911 cell phone service to clients as well as instant messenger chat support through typical applications such as yahoo instant messenger, aol instant messenger, gtalk and msn messenger.
You will find that smaller companies such as Hosty.net are easier to get ahold of and in general have a more relaxed atmosphere with their terms and conditions. This is not to say that you can spam from their webserver but getting your account suspended for being late on a payment is less likely to occur.